Practitioner Conduct
I conduct myself in a way that
can only enhance both coaching as a profession and the general
public's understanding and acceptance of coaching as a profession.
Confidentiality
I will respect the confidentiality of my client's information,
except as otherwise authorised by my client or as required by
the law. Where I am contracted by a third party to deliver coaching
e.g. a business or organisation, it may be appropriate to give
feedback/information to the contracting party concerning the
process but not the content of coaching with an individual client.
This fact needs to be made known to the recipient of the coaching.
Avoiding Conflict of Interest
As a coach, I will not
misuse my coaching relationship to further my personal, political
or business interests. Furthermore, I will deal with potential
conflicts of interest in a way that is in accordance with this and
other instruments of the Association.
Communication Terms of Coaching Contracts
I will
ensure that my client fully understands the terms and conditions
of the coaching relationship as set out by the LBCAI and I will
furthermore ensure that a copy of the code is freely available to
clients, potential clients and the general public.
Transparency of Competence
I will always communicate
honestly and accurately my coaching competence, experience and
qualifications.
Guarantees of Outcome
In my coaching relationships,
I will not claim or imply any unreasonable or unrealistic
outcomes.
Third Party Commissions/Compensation
I will, when
appropriate, disclose to my client, all compensation to or from
third parties in relation to that client.
Commitment to Standards
I commit to coaching
according to the standards of practice as outlined by the LBCAI.
Boundaries
Coaches will not enter into a business, intimate or personal
relationship with clients. Coaches will only enter into a counselling
relationship with the agreement of both parties and appropriate
qualifications.
Advertising Standards
In advertising coaching
services, coaches will not claim unrealistic or exaggerated
outcomes for the coaching process. Coaches will ensure that any
claims they make concerning their experience and qualifications
are accurate. Coaches will not use superlatives to describe their
service e.g. 'the best', 'the most experienced' etc
Dealing with potential for conflicts of Interest
In
the event of a conflict of interest arising, the issue will be
resolved by reaching mutual agreement through discussion in the
best interest of my client.
Honouring Agreements
I will respect every Term of Contract I make with my clients
and if separate, with whoever has contracted me for the coaching
of my clients.
Communication
I
will only use the association's accreditation/certification
designation letters LBCAI after my name in agreement with the
rules of the Association.
Client Benefit
The coach recognizes the needs
of the client are paramount and will practice within the best
interest of the client at all times
Inappropriate Advice/Information
I will not give
clients/potential clients information I know to be confidential,
incorrect or beyond my capability
Releasing Names
I will gain agreement from all
clients prior to releasing their name for references.
Use of Association Membership Lists
I pledge
that my usage of the Association's Membership lists will be in
accordance with the rules of the Association at all times.
Intellectual Property Rights etc
I will acknowledge
the work and contributions of others. I will respect copyrights,
trademarks and intellectual property rights and I will comply with
applicable laws and my agreements concerning these rights.
Insurance
I will ensure that my professional insurance
arrangements are in accordance with and up to date with the
Associations accreditation, certification and membership criteria.
Equality
The coach will always practice in a manner that is non-discriminatory.